How can we help you?
Guides and answers for tattoo artists and their clients.
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How do I book a slot with a tattoo artist?
Book your appointment straight from your artist's booking page: pick a duration, a date, then an available slot in a few clicks.
How do I collect a deposit?
Collect a deposit from the dashboard: create it, take payment through the checkout flow, and track its status through to the final invoice.
How do I create an appointment?
Create an appointment from the calendar by clicking a free slot or the + button, pick the client and service, then confirm the deposit if needed.
How does Sweb secure my register on a daily basis?
NF525 requires tamper-proof receipts, gapless numbering, and sealed closings. Sweb handles all of it automatically, with nothing extra for you to do.
Non-refundable deposit or refundable deposit: which one should I use?
French law distinguishes two deposit types: arrhes are non-refundable on cancellation, acompte is refundable. Understand the difference before setting your studio policy.
Why and how do I pay a deposit?
The deposit confirms your appointment and commits your artist to reserving their time for you. You pay it online through a secure link sent by email.
For pros
BrowseGetting started
Create your Sweb account, set up your studio and take your first steps on the pro dashboard.
6 articlesPayments and deposits
Collect a deposit, track its status and handle edge cases from the pro dashboard.
8 articlesCalendar and appointments
Create, move and track your appointments, handle cancellations, no-shows and your working hours.
10 articlesOnline booking
Your booking link, your public page and the rules that filter incoming requests.
6 articlesCash register and fiscal obligations
Take payments at the register, close your day and keep your fiscal obligations secure without thinking about it.
8 articlesInvoices, accounting and exports
Issue invoices, set up your VAT and export your accounting for your accountant.
5 articlesClients and follow-up
Client records, history, healing follow-up and touch-up policy.
2 articlesProjects and quotes
Handle requests, frame quotes and track your multi-session projects.
5 articlesConsent, hygiene and health
Digital consent, minors, waste and ink registers, certifications, the whole regulatory side.
3 articlesMessaging
All your channels (Instagram, Messenger, email) in one inbox, with AI backup.
4 articlesFlash, services and portfolio
Your service catalog, your flash for sale and your public portfolio.
4 articlesSettings, account and data
Subscription, Stripe, notifications, waitlist, analytics and personal data.
6 articlesInventory and products
Create your products, manage their variants and track their stock from the pro dashboard.
1 articleFor clients
BrowseBooking an appointment
Find a slot with your tattoo artist, book and change your booking.
2 articlesDeposits and payments
What you pay before the session, why, and what happens if you cancel.
4 articlesMy tattoo project
Describe your project well, understand the quote and get ready for the session.
4 articlesAfter the session
Healing, touch-ups and reviews, everything that happens after the ink.
3 articles