Payments and deposits
Collect a deposit, track its status and handle edge cases from the pro dashboard.
8 articlesHow do I charge a client remotely (link or QR code)?
Send a payment link by email or show a QR code to collect a card payment remotely, the client pays on their own device.
How do I collect a deposit?
Collect a deposit from the dashboard: create it, take payment through the checkout flow, and track its status through to the final invoice.
How do I collect a payment split across several methods?
Collect the same amount with several payment methods: select them in the checkout flow, split the amount due, then collect each leg one after another.
How do I refund a client or issue a credit note?
A refund issues an NF525 credit note that reverses the receipt without ever deleting it, available in cash, store credit, or card through your card terminal.
How do I set my deposit policy per service?
Set a default deposit rule and per-service overrides (flash, custom...) as a fixed amount or a percentage, with an optional minimum.
How do tips work?
Add a tip to the amount to collect from the checkout flow, as a percentage of the price including tax or as a custom amount.
Non-refundable deposit or refundable deposit: which one should I use?
French law distinguishes two deposit types: arrhes are non-refundable on cancellation, acompte is refundable. Understand the difference before setting your studio policy.
What should I do when a payment fails?
A declined payment shows up directly in the checkout flow with the reason: retry the same method, or cover the rest with another one.