# How do I set up my notifications?

URL: https://help.sweb.so/en/pro/settings/notifications
Mis à jour: 2026-07-03T00:00:00.000Z

Everything is set from **Settings > Notifications**: you first turn on push notifications for this device, then choose, category by category, whether you want to be notified by email, push, both, or neither.

## Turn on push for your device

The top of the page offers to turn on push notifications for this specific device. Your browser will ask for permission; if you'd already declined it, the page explains how to re-enable it in your browser settings.

## Choose by category

A matrix lists the notification categories (appointments, payments, quotes, projects, messages, reviews, consent, account, marketing) with two columns, Email and Push. You check or uncheck each category independently.

- The **Account** category always stays on: these are essential notifications (security, billing) that can't be turned off.
- If you turn on push for a category while global push is still off on this device, it turns on automatically at the same time.

## Upcoming appointment reminders

A dedicated section lets you turn on a local reminder shortly before an appointment, with a delay you choose between 1 and 30 minutes. This setting stays specific to this device and doesn't sync across your other screens.

## Edge cases

**Push won't turn on.** Check that your browser allows notifications for the site: if you'd clicked "Block" in the past, you need to change that choice in your browser settings, the app can't ask again automatically.

**You're no longer receiving certain emails.** Check that the matching category is checked in the Email column: each category is set independently.

**You switch devices.** Push is specific to each device: remember to turn it back on on a new phone or computer if you want to keep receiving it everywhere.

## What's next

To go further with automated communication with your clients, head to message templates to customize the content of your reminder and confirmation emails.