# How do I set up auto-confirmation and booking notice?

URL: https://help.sweb.so/en/pro/online-booking/booking-settings
Mis à jour: 2026-07-03T00:00:00.000Z

Everything is set in **Settings > Online booking**: the minimum notice before an appointment, the maximum advance booking window, and the auto-confirmation policy (which decides whether an appointment confirms itself or waits for your approval).

## Turning on online booking

A first toggle turns online booking fully on or off. Turned off, your public profile stays visible but clients can no longer book directly, they have to contact you by message.

## Setting the minimum notice

The notice period is the minimum time between when a client books and the start of the appointment. You can set it between 1 hour and 2 weeks. A short notice (1h) suits you if you handle a lot of walk-ins or last-minute slots. A longer notice (48h, a week) gives you time to prepare each session (stencil, supplies, exchange with the client).

## Setting the advance booking window

This is the maximum number of days ahead a client can book. By default it's set to 730 days (2 years), but you can reduce it if you'd rather keep your schedule open over a shorter period, for example 90 days.

## Choosing the auto-confirmation policy

Three options determine whether an appointment booked online confirms automatically or waits for your manual approval.

- **All appointments**: every online booking is confirmed automatically, no action needed from you.
- **First appointment only**: new clients go through manual approval (handy for screening requests before a first contact), returning clients are auto-confirmed.
- **No auto-confirmation**: you approve every booking yourself before it becomes final.

## Setting the minimum break between two appointments

In the collapsible "Availability rules" section, you can set a minimum break automatically blocked between two consecutive appointments, to clean your station or catch your breath between sessions.

## Managing requests and quotes

If you accept custom project requests, the "Requests & quotes" section lets you allow quote negotiation with the client and set your response time (between 1 and 30 business days). This delay is shown to the client so they know when to expect your reply.

## Edge cases

**A client managed to book a slot that's too close.** Check your minimum notice: if it's too short for your workflow, increase it.

**I want to approve every new client before confirming.** Choose "First appointment only": regulars keep automatic confirmation, new faces go through you.

**Day-by-day hours aren't here.** Since the calendar and schedule merged, weekly hours and lunch breaks are set directly in the calendar, not on this page.
